We are the Government body that regulates the private hearing aid market. To sell a hearing aid in the UK you must be registered with us and meet our standards of education, training and conduct. You can complain to us if you are worried someone may not meet our standards or is selling hearing aids illegally.
Where to buy a Hearing Aid in your area
You should only buy a hearing aid from someone who is registered with us.
To find someone who is registered in your area
please click here.
How to complain
You can complain to us about a dispenser or an employer you think may not
be acting appropriately. To read more
about how to complain please click here.
Announcements
Chairman’s letter sent to all registrants - August 18th, 2008
Our Chairman, Chris Hughes, wrote to all registrants to update them on our transfer to the Health Professions Council, our ongoing consultations and more. Enclosed with the letter was an invitation from BSHAA to participate in their complaints resolution scheme, which the HAC supports. To read Chris Hughes’ letter please click here and to read the BSHAA invitation please click here. The BSHAA document is in two parts, one aimed at sole traders and the other at employers with more than one dispenser.
Recent News
Click on the title of an item to read a news item.
Refunds and statutory rights – guidance note - August 3rd, 2008
The Office of Fair Trading has written to a number of dispensing companies. This note summarises some of the key points made in those letters.
Legislation to abolish the HAC gets Royal assent - July 22nd, 2008
The transfer to the HPC came another step closer when the first of two pieces of legislation that will effect the transfer received Royal assent. To read more about this please click here.
De Montford University foundation degree approved - July 22nd, 2008
Graduates from approved degrees are automatically eligible to join our register. To read more about foundation degrees please click here.
2008(1) resit exam results - July 22nd, 2008
The 2008(1) resit exam results are available for download here.
HAC and HPC launch joint consultation on standards and qualification entry level for HPC register - July 16th, 2008
Together with the HPC, we are consulting on the clinical standards dispensers will have to meet when they are regulated by the Health Professions Council. We are also consulting on the minimum level of education new dispensers will need to join the HPC register.
To read the consultation, please click here.
To read a press release about the consultation, please click here.
Notice to supervisors and Pre-Registered Dispensers - July 14th, 2008
The Hearing Aid Council is undertaking its audit of logbooks as required under Section 4(g) of the Standards of Competence. A random selection of people have been asked to submit their logbooks for inspection. Any questions please contact the Hearing Aid Council on 020 3102 4030.
Anglia Ruskin University’s foundation degree now approved. - July 11th, 2008
Graduates from approved degrees are automatically eligible to join our register. To read more about foundation degrees please click here.
HAC Exams - OSPE Re-Sits - July 4th, 2008
Please be aware that there will be one re-sit session for all registered re-sit candidates.
This will be:
Monday 14th July 2008
at 10.30 am
Admission letters have been posted, however if you have not received them by Monday 11th July, please contact 0845 196 3205 for a duplicate.
Council publishes list of dispensers and companies who left the register in 2007-8 - June 30th, 2008
Companies and dispensers leave the register for a number of reasons; for instance, one company may merge with another or a dispenser may retire. In some cases, the Council also erases registrants who have breached its standards. To read a list of everyone who left the Council register in 2007-8, please click here.
OSPE 11 - June 27th, 2008
The criteria for marking candidate performance on the OSPE 11 are available here and from the OSPE exam marking criteria and instructions page.
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